Groupe Renault - 2020 Universal Registration Document

49 GROUPE RENAULT I UNIVERSAL REGISTRATION DOCUMENT 2020 01 OVERVIEW OF RENAULT AND THE GROUP GROUPE RENAULT GROUPE RENAULT: A COMPANY THAT ACTS RESPONSIBLY CORPORATE GOVERNANCE FINANCIAL STATEMENTS RENAULT AND ITS SHAREHOLDERS ANNUAL GENERAL MEETING OF RENAULT ON APRIL 23, 2021 ADDITIONAL INFORMATION Renault Retail Group (RRG) 1.1.3.6 A wholly-owned subsidiary of the manufacturer, RRG is Groupe Renault’s leading European distributor of vehicle sales and related services and after-sales activities. RRG’s mission is to distribute all of the Alliance’s products and services (Renault, Dacia, Alpine and Nissan, in some countries) to professional and individual customers. Activities cover new vehicles, used vehicles and spare parts and also includes maintenance, mechanics, bodywork, express repairs (Renault Minute), short-term rental (Renault Rent), mobility services (Renault Mobility), financing and brokerage. RRG has nearly 185 sales and service outlets in 14 European countries: Autria, Belgium, the Czech Republic, France, Germany, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Slovakia and Switzerland. In 2020, RRG opened two plants dedicated to used vehicles for the preparation and reconditioning of used cars. One of the two used-vehicle plants is located in France, in Seclin in the Nord department, and the other in Madrid, Spain. The other highlight of 2020 was the sale of RRG’s sites in view of the planned change in its scope of consolidation in France by 2024. On November 30, 2020, RRG sold six sites: Montbéliard, Mulhouse, Strasbourg (HESS), Nancy (BymyCar), Nîmes (GGP), and Orléans (WARSEMANN) to reliable and robust buyers who have preserved jobs. 2020 Revenues (€ billion) NV sales UV sales TOTAL 8.9 285,000 181,000 France 5.5 169,000 129,000 Europe 3.4 52,000 52,000 Number of Renault Retail Group sites 2020 2019 Worldwide o/w Europe Worldwide o/w Europe o/w RRG dealers and branches 185 190 Renault Pro+: the specialized business customer network Since 2009, the Renault Pro+ expert network has been tasked with supporting business customers worldwide. The Renault Pro+ specialized network currently has 664 points of sale, all of which apply a high level of sales and after-sales standards to meet the expectations of business customers. These Renault Pro+ specialized dealerships are bound by a triple customer pledge based on: the specialization of sales teams and after-sales staff, with a P dedicated area for business customers; a large range of options, including for chassis cabs, facilitated by P the wide range of vehicles on display and available for test drive; guaranteed mobility for business customers with a dedicated P after-sales team. Automotive cash flow management 1.1.3.7 For Automotive, Groupe Renault has established a financial organization whose aims are to: automate the processing of routine cash inflows and outflows; P meet the subsidiaries’ refinancing requirements and pool surplus P cash; centralize the handling of euro-denominated and foreign P exchange transactions so as to optimize the management of currency, liquidity, interest rate, counterparty and country risk while reducing financial and administrative costs; centralize virtually all financing operations, including securities P issuance, bank loans and credit agreements, at parent company level. Within this framework, Renault’s Financing and Treasury department, which is responsible for cash management and financing for the Group’s industrial and commercial activities in Europe, has a specialized entity, Renault Finance, which it uses to: conduct capital market trading after intra-Group netting: forex, P rates, commodities and short-term investments; make foreign currency payments for French and European P subsidiaries; conduct cash pooling in the currencies of certain subsidiaries P (United Kingdom, Hungary, Poland, Sweden, Switzerland, Australia and the Czech Republic). For the euro zone, cash is centralized through a Renault SA IT platform that manages all subsidiaries’ euro-denominated transactions and interfaces with the automotive sector’s banks. Outside the euro zone, Renault Finance offers certain subsidiaries access to centralized cash management tools.